Privacy Policy

Last updated: August 2, 2026

Bright & Booked ("we," "us") provides Google Business Profile management, review generation, and Google/Meta advertising services for small businesses. This page explains what information we collect, how we use it, and the choices you have.

Information we collect

Contact form & sign-up info: name, business name, email, and phone number when you reach out or subscribe.
Payment info: handled entirely by our payment processor, Stripe. We never see or store your card details — see Stripe's own privacy policy.
Client portal data: if you're a subscriber, your login and account activity are stored securely with our backend provider, Supabase, and are only visible to you and to us as your account manager.
Business & ad account access: if you engage our services, we work inside your own Google Business Profile, Google Ads, and/or Meta Ads accounts (which stay in your name) rather than collecting that data ourselves.
Basic site usage: standard technical data (like pages visited) that most websites and ad platforms collect automatically.

How we use your information

To deliver the service you've signed up for — posting, review requests, ad management, and monthly reporting.
To respond when you contact us or request a free check-up.
To bill your subscription (processed by Stripe).
To improve how we run ads and target the right customers, if you're on an ads-inclusive plan.

What we don't do

We don't sell your information to third parties. We don't post to your social accounts without it being part of the service you signed up for, and we never auto-generate reviews or fake engagement — see our FAQ on the main site for more on that.

Third-party services we rely on

Stripe — payment processing and billing
Supabase — client portal login and report storage
Google (Business Profile, Ads, Search Console) and Meta (Facebook/Instagram Ads) — for the marketing services themselves, under your own accounts

Each of these providers has its own privacy policy governing how they handle data.

Data retention

We keep client account and reporting data for as long as you're an active subscriber, plus a reasonable period afterward for our own records. You can ask us to delete your data at any time by emailing us.

Your choices

You can cancel your subscription at any time with a phone call or text — no contract. You can also ask us to correct or delete the personal information we hold about you.

This policy is written in plain English on purpose. If anything here is unclear, just call or text — you'll get a straight answer, not a runaround.

Contact us

Bright & Booked · Naples, FL
hello@brightandbooked.com · (407) 552-1355